Privacy Policy

Your Plan provider, Comprehensive Benefits of America, LLC, is committed to your privacy and the security of your personal information. Our top priorities are keeping your personal information secure and protecting your privacy rights. We do not sell information about you. Your information is confidential. We protect your information with state-of-the-art security measures and the latest virus, malware, and intrusion software. We do not share your information with anyone else for marketing purposes. We use your personal information to help you transact your business with us and regularly inform you of news and product and service updates.

It is essential to know why we collect your personal information, what we do with it, and how we protect it. Please read this privacy policy carefully. Understand that you have options on how we share your information and communicate with you. Our website contains links to other websites, and our approved vendors may operate their websites. We are not responsible for such websites’ privacy practices or content.

1. Why we collect your information:

  • Verify you as a member.
  • Deliver the information, products, and services you are entitled to and request.
  • We will communicate with you via phone, email, or mobile about information and offers available from CBA and partner service providers that may be of interest or benefit to you.
  • Evaluate the effectiveness of your services and your experience and improve future experiences.
  • Enforce the terms and conditions of your Plan and your group member website.

2. Information we collect from you:

  • Name, address, email, phone, mobile number, group affiliation, and date of birth.
  • Information on products and services you choose.
  • User name, password, security questions.
  • Communication preferences.
  • Family contact information you provide.

3. Information we share with third parties:

  • For any service or product you access from a CBA partner provider, you are given the provider’s contact information, and your contact information and requested service are verified with the provider.
  • Under legal requirements such as subpoenas, court orders, law enforcement or government agencies, or any other means required to enforce our legal rights or defend legal claims.
  • As required by law, we will share your stored personal information with the approved parties in case of a sale or transfer of CBA’s assets or bankruptcy.

4. How we keep your private information secure:

  • Technology and physical procedures secure your privacy and personal information, which safeguards its disclosure. Only authorized employees or authorized third parties are allowed access to your information. We maintain the most advanced electronic safeguards and encryption technologies to ensure no unauthorized person or company can access your information. Visit our Security Page
  • On occasion, CBA may use Google Analytics to evaluate the web traffic to the CBA website. The software uses cookies to analyze data such as how long a visitor stays on the CBA website, what pages are visited, and for how long they act. Assessing the data collected from you, as detailed above, CBA strictly adheres to the Google Analytics Terms of Service and uses this anonymous data to understand better the type of person who visits our website and what content is essential to them. This data analysis allows CBA to serve members better with products and services that members desire and need. At no time is your personally identifying information used in this data assessment, and CBA will always be committed to keeping your anonymity safe and secure. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
  • The CBA website includes links to other websites and social media platforms, such as Facebook or Twitter, whose privacy practices may differ from those of CBA. If you submit personal information to any of those sites or platforms, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website or social media platform you visit.

5. Cookies Policy

The CBA website uses cookies to help optimize your browsing experience. Learn more about cookies and how you can control them below.

What are “Cookies”?

With your consent, cookies are small text files used by websites and stored on your devices that remember your registered login, help you resume where your last browsing session left off, display pages correctly, and keep track of your preferences within the website.

A visit to a page on our website may generate the following types of cookies:

Registration cookies—These let us know which account you are signed in with and whether or not you are allowed access to a particular service. They also help us associate any comments you post with your username.

Site performance cookies—These are how we remember your preferences for the tools on our website, so you don’t have to reset them each time you visit.

Anonymous analytics cookies – These tell us whether or not someone has visited our site in the past so we can track the number of site users and how often they visit for statistics. Note that these cookies cannot be used to identify any individual.

Advertising cookies—We use these to target our advertisements more accurately by telling us whether or not you have seen our ad and how long it has been since you have seen it. These cookies store information about what you are looking at on our site, not your personal information.

How to accept, reject, or turn off cookies

You can accept or reject cookies on our website via the pop-up cookies banner on our homepage or by emailing us at shelly@cbaplan.com.

You can turn off cookies from all the websites you visit via your browser’s settings. However, if cookies are turned off, the websites will not be able to tell whether you are signed in, which means you cannot post comments or access certain parts of the website.

Follow the links below to learn about all of your browser’s Cookies settings:

How to turn off third-party advertising cookies

Other organizations add some of the advertisements you see on a website anonymously to track who has viewed their ad.

The Network Advertising Initiative (NAI), a leading self-regulatory association dedicated to responsible data collection and its use for digital advertising, allows users to opt out of third-party advertisements.

6. How you can control your information:

  • You may request that we do not share your information with any authorized provider at any time.
  • You may opt out of future communications by following the opt-out instructions on any email you receive.
  • You may call us at 1-312-559-8444 and instruct us on your wish.
  • You may mail your instructions to CBA, LLC, 17W220 22nd St., Suite 300, Oakbrook Terrace, IL 60181.
  • You may email us at Shelly@cbaplan.com.

Changes to this Privacy Policy: CBA reserves the right to change, modify, or update this policy at any time without notice. The date of the current update is posted below.

This Privacy Policy was updated on 10/24/24.